Privacy Policy for Knowledge.VorldBox.com

Effective Date: 13/04/2025

Welcome to Knowledge.VorldBox.com, a subdomain of VorldBox.com, where we provide online courses, live webinars, and educational content. Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you interact with our services.

1. Who We Are

Our website address is: https://knowledge.vorldbox.com
We are a part of VorldBox, a digital platform offering interactive and immersive learning through technology-driven solutions.

2. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string (hash) from your email address may be provided to the Gravatar service to check for a profile picture. You can view their privacy policy here: https://automattic.com/privacy/.
After approval, your profile picture is publicly visible next to your comment.

3. Media

If you upload images, avoid including embedded location data (EXIF GPS). Visitors can download and extract this data from publicly shared images.

4. Cookies

We use cookies to enhance user experience. If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These last for one year.

  • If you visit our login page, a temporary cookie checks browser compatibility. It contains no personal data and is discarded after closing the browser.
  • Upon login, cookies are set to save your login information and screen preferences:
    • Login cookies last 2 days.
    • “Remember Me” extends login to 2 weeks.
    • Screen option cookies last for a year.
  • Editing or publishing content sets a cookie with no personal data, expiring in 1 day.

5. Embedded Content from Other Websites

Articles on this site may include embedded content (videos, images, articles). This content behaves as if the visitor has visited the source website. These third-party sites may collect data, use cookies, and track your interaction, especially if you’re logged into those sites.

6. E-Commerce and Payment Processing

We use WooCommerce for our online store and Razorpay for secure payment processing.

What We Collect and Store:

When you purchase from us, we’ll collect:

  • Name
  • Billing address
  • Shipping address (if applicable)
  • Email address
  • Phone number
  • Payment details (processed securely via Razorpay)
  • Account credentials (if you create an account)

We use this information to:

  • Process payments
  • Deliver digital products
  • Respond to inquiries
  • Prevent fraud

Your payment data is processed directly by Razorpay and is subject to their Privacy Policy. We do not store your complete card or UPI credentials on our servers.

7. Who We Share Your Data With

If you request a password reset, your IP address will be included in the email.
Transaction data may be shared with Razorpay and WooCommerce to facilitate purchases and provide technical support.

We do not sell your data to third parties.

8. How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely to recognize and auto-approve follow-up comments.
  • For registered users, we store personal info in user profiles. Users can view, edit, or delete their personal data anytime (username changes are restricted). Site admins can also access and modify user data.

9. Your Data Rights

You may request an exported file of your personal data, or request that we erase any personal data we hold, excluding data we must retain for administrative, legal, or security reasons.

Contact us at [support@vorldbox.com] for such requests.

10. Where Your Data Is Sent

Visitor comments may be analyzed by an automated spam detection service.
Transaction data is securely handled by WooCommerce and Razorpay.

11. Contact Information

If you have privacy-related concerns or questions, reach out to us at:
📧 support@vorldbox.com
🌐 https://knowledge.vorldbox.com